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Frequently Asked Questions
Q. What is your return policy?
A. All sales final. All items are carefully inspected before we ship them. Before you purchase item(s) from us you can e-mail us and ask questions you have regarding the item(s) for sale or auction, or any of our specials. The bulk of items we have for sale are used merchandise, therefore all sale are final. We will list the condition of the item, dents, chips, cracked, rubbed, worn, broken, marks, etc,
Q. Do you accept, Visa, Mastercard, American Express, Discover Cards?
A. We accept all payments thru Paypal, in addition we do accept personal checks, US postal money order, cashier checks.
Q. Do You add links to your site?
A. Yes if it is compatible with our site, and we will add our site to yours.
Q. How can I contact you if I have a problem with the merchandise or getting the order processed?
A. e-mail me at the customercare@themerchantship.com and we will handle your concerns.
Q. Do you ship outside the United States?
A. Please e-mail us to confirm if the item can be shipped to another country.
Q. Can I pick up local?
A. Please contact us to make arrangement.
Q. Do you accept best offers?
A. Just e-mail us an offer and we will either accept or reject or negoiate the price.
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themerchantship.com |